Shipping policy

Shipping Policy

Thank you for shopping with us at Gredy Fonseca Photography! We are committed to delivering your order quickly and securely. Please read through our shipping policy for more details:

Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • Orders placed after 2:00 PM will be processed the following business day.

  • We will send you an email confirmation with tracking information once your order has shipped.

Shipping Rates & Delivery Times

  • Shipping rates are calculated at checkout based on your location and the size/weight of your order.

  • We offer the following shipping options:

    • Standard Shipping: Delivery within 5–7 business days (depending on location).

    • International Shipping: Delivery time varies depending on destination country (typically 7–21 business days).

International Orders

  • We ship to many countries around the world! Please note that international shipping times can vary, and additional customs fees or import taxes may apply depending on your country. These fees are the responsibility of the customer.

  • Please check with your local customs office for any additional regulations or fees before placing an order.

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email. You can track your order status on the shipping carrier's website.

  • If you experience any issues with tracking or delivery, please don’t hesitate to contact us.

Lost or Damaged Items

  • While we take extra care to ensure your items are securely packaged, sometimes things can go wrong during transit. If your order is damaged upon arrival or if you believe it has been lost, please contact us immediately at [gredyfonseca.photography@gmail.com] with your order number and any photos of the damaged goods. We will resolve the issue promptly.

Address Errors

  • Please double-check the shipping address before completing your order. We are not responsible for delays or undelivered packages due to incorrect address information.

  • If you notice an error in your address after placing the order, please contact us as soon as possible, and we will do our best to update it before the order ships.

Changes to Shipping Policy

  • We reserve the right to update this shipping policy at any time. Any changes will be posted on this page.

If you have any questions about our shipping policy, feel free to reach out to us at [Your Contact Email].

Feel free to adjust any specific details like your store name, minimum order amount for free shipping, or customer service email! Let me know if you'd like to customize this further.